OUR GUARANTEE
All of our products come with a "manufacturers" guarantee. All electrical items are checked before they leave the store and we will sign your receipt as proof that it was checked.
Should you have any questions or concerns about any of the products we sell, please be sure to contact the manufacturer directly and they will be happy to assist you. *You can find a listing of all of our suppliers in the "Sponsors & Links" section of our website.
All of our livestock comes from "selected breeders and wholesalers" who have not only been in the business for a long time but also know the business; from which they will only sell us a quality product.
Upon arrival, most of our fish are held for a few days before being sold to ensure us they are healthy. We will not knowingly sell you a sick fish! However, please make sure you know how to properly acclimate your fish from our water conditions to your water conditions! The fish in our tanks can be healthy and the fish in your tank can be healthy, but if they are not properly acclimated you can easily wipe out all of your fish! Fish can be a very fragile item and need proper care and attention. The simple procedure of going from our store to your home can stress the fish and make them sick. Since there are too many variances and the conditions of your tank is unknown to us, we cannot be held responsible for any losses of fish (be it your new fish or your old fish!).
Please be sure to ask the proper questions when buying new fish, as it is not the responsibility of the store to determine your expertise and knowledge. We can only provide advice when asked. Unless otherwise, we can only assume that you are a knowledgeable hobbyist. Overall, if you require any information please don't hesitate to ask us!
Should you have any questions or concerns about any of the products we sell, please be sure to contact the manufacturer directly and they will be happy to assist you. *You can find a listing of all of our suppliers in the "Sponsors & Links" section of our website.
All of our livestock comes from "selected breeders and wholesalers" who have not only been in the business for a long time but also know the business; from which they will only sell us a quality product.
Upon arrival, most of our fish are held for a few days before being sold to ensure us they are healthy. We will not knowingly sell you a sick fish! However, please make sure you know how to properly acclimate your fish from our water conditions to your water conditions! The fish in our tanks can be healthy and the fish in your tank can be healthy, but if they are not properly acclimated you can easily wipe out all of your fish! Fish can be a very fragile item and need proper care and attention. The simple procedure of going from our store to your home can stress the fish and make them sick. Since there are too many variances and the conditions of your tank is unknown to us, we cannot be held responsible for any losses of fish (be it your new fish or your old fish!).
Please be sure to ask the proper questions when buying new fish, as it is not the responsibility of the store to determine your expertise and knowledge. We can only provide advice when asked. Unless otherwise, we can only assume that you are a knowledgeable hobbyist. Overall, if you require any information please don't hesitate to ask us!
Copyright 2013 by Finatics Aquarium
All Rights Reserved
All Rights Reserved